We may share your information with:

Afrikindness Volunteers and Staff so that they can support you and help in fulfilling our charity’s mission. We may share your information with Partners and Suppliers who work with us or on our behalf to deliver our services, but we will request your consent before we share any information. For example, we may share your information with our partners who help us to process donations and claim Gift Aid.

How do we use your information?

Afrikindness understand and accept their responsibility under GDPR to hold all personal data securely and use it only for legitimate purposes with your knowledge and approval. We understand the concerns of giving personal information online. By the following operational policies and procedures, Afrikindness undertake to uphold the principles and requirements of GDPR in a manner that is proportionate to the nature of the personal data being held by the Charity. We have security measures in place to protect against the loss, misuse and alteration or destruction of personal data under our control. Only authorised Data protection officers of Afrikindness are authorised to access files relating to personal data and this is decided by the Charity Trustees. All computers containing personal information are password-protected and we use technical measures to secure your data. We do not store information on paper files.

We use your personal data for the following: -.

• Administration 

We may need to keep certain personal data to fulfil a transaction (such as a purchase or contract) or to manage an event. We will keep records of financial transactions, such as donations, and information such as Gift Aid instructions in order to comply with our financial responsibilities to HMRC (however we do not keep records of your payment details once the payment has been processed by Afrikindness)

Write to you or email you regarding a donation, membership, or product you have bought to confirm receipt of funds and to let you know about the impact of your donation. We will keep information that allows us to respect your choices and preferences. We will also notify you about changes to Afrikindness, the opportunities and services we offer. We use your information to help us carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us.

• Marketing

We often carryout fundraising activities to help us achieve our objectives. We may contact you as regards our events, activities etc and we will ensure that our activities are in line with your preferences and choices and that you are not receiving any information from us that you do not wish to. We just want you to know that you are always in control of your data. We require your consent to send you emails that contain marketing and therefore we will only send these to you if you have specifically opted in to receive them by signing up to email newsletters via our website. Our email newsletters are sent using MailChimp. Our emails generally contain information such as news and updates about our events, work with children, work in Africa, parent updates and campaigns and news items relevant to children and young people. You can change your email preferences at any time by contacting us or using the unsubscribe on each newsletter.

We may send you postal mailings if we consider this will be of interest to you and it is in the legitimate interest of the charity but we will ensure that any mailings are appropriate and proportionate, and you may opt out of receiving postal communications at any time by contacting us. We often send certificates and awards to children who participate in our competitions. Our emails and/or postal mailings may occasionally contain information about our partners, or third-party products and services, but these communications will always come from Afrikindness and will be incorporated into our own marketing materials. If you wish to change your preferences, please contact us via the contact details.

• Research and analysis

We may use your data to tailor our communications with you. By understanding your interests, we can tailor our updates and posts to what you would like to see. We also often carry out surveys to help our research work and we may request for you to participate in our surveys so we can better serve you. Also, to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

How do we get your personal information?

• Donation through our website
• Subscription to Afrikindness newsletter.
• Enquires via email, phone or feedback, comments through our website.

What is our legal basis for processing data?

Afrikindness will obtain, hold and process all personal data in accordance with the GDPR for the following lawful purposes. In all cases, the information collected, held, and processed will include Contact Information (as defined above). We are allowed to use your personal information where it is in our interests to do so, and those interests are not outweighed by any potential prejudice to you. It is in the legitimate interests of the charity. Afrikindness’s legitimate interests include administration of the charity, keeping in touch with our supporter base, tailoring our communications, and sending out our e-newsletter.
We have a legal obligation. We have certain legal obligations to retain data, particularly relating to financial information.

How is your personal data stored?

We ensure that any personal data we collect that needs to be stored is kept securely. We control who has access to your information, follow data protection policies and procedures, and ensure our staff receive data protection training on at least an annual basis. When your data is stored by us or our secure suppliers, we will always ensure that this is retained in accordance with the law.

How long do we keep your personal information?

Personal data shall not be retained for longer than the period for which you have consented to the Charity holding your data. The length of time your data is stored for depends on the purposes for which it was collected and recorded. We follow an internal policy to ensure that data no longer required or meeting the purposes of collection will be deleted.  You have the right to request a copy of your personal data that has been recorded by Afrikindness, to have your data kept up-to-date, and/or to request for it to be deleted (though this will not apply where it is necessary for us to continue to use the data for a lawful reason). If you would like to make any requests relating to your data, please contact us using the contact details above. Requests will be dealt with within 20 working days. If we have collected and processed your personal data with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal data conducted in reliance on lawful processing grounds other than consent. You have the right to opt-out of the marketing communications we send you at any time. You can exercise this right by contacting us using the contact details above. You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

To find out more about your rights relating to your personal data please visit the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-the-public. The ICO is the independent authority in the UK that oversees data protection regulation and upholds information rights.

By Consent

We are allowed to use your personal information where you have specifically given your consent. Please note that it is essential in order for your consent to be valid that:

• You have to give us your consent freely and without anyone putting you under any pressure or duress;
• We have given you enough information to make an informed choice to give consent; and
• You need to take positive and affirmative action in giving us your consent. We may ask you to tick a box to give consent for the sake of clarity.

Where we have sought your consent, we will only process for the purposes we specified at the time you provided your consent for us to process your personal information. However, in the future we may wish to process your data for a different purpose so long as the new purpose is one you might reasonably expect and we will notify you of it beforehand, seeking fresh consent if required.

By submitting Personal Information through our Website, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy.

People under 16 years of age are not legally able to give consent. Therefore, we must get their parents/guardians’ permission before they provide any personal information to us.  Some people are unable or may be unable to give consent and therefore, consent will be obtained from the person who is able to make decisions on their behalf, such as a parent/guardian or lasting power of attorney.  Your Personal Information may be processed by Afrikindness in the country where it was collected as well as transferred to and processed in other countries (including the United States and Africa) where laws regarding processing of Personal Information may be less stringent than the laws in your country

Your data protection rights

Under data protection law, you have rights including:

• Your right to be informed: When collecting personal information, the Charity will provide to the data subject free of charge, a Privacy Policy written in clear and plain language which is concise, transparent, intelligible, and easily accessible.
• Your rights of access – You have the right to ask us for copies of your personal information;
• Your right to correct or rectify – You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
• Your right to withdraw consent:- Where we have obtained your consent to process your personal information for certain activities, you may withdraw all or part of your consent at any time and we will cease to carry out that particular activity unless we consider that there is an alternative lawful basis to justify our continued processing of your data for this purpose, in which case we will inform you of this condition.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances;
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances;
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances;
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Keeping us informed

It is important for us and for you that we store the correct information about you. You can contact us if you need your information updated.

Changes to our Privacy Policy

Afrikindness will amend this Privacy Policy as necessary to ensure that it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Policy will always be found on our website. Contact us on info@afrikindness.com