Digital Inclusion
Helping people build confidence, skills and independence online.
Digital skills are now essential for everyday life — from accessing healthcare and public services to applying for jobs, managing finances and staying safe online. Afrikindness provides practical, supportive, accessible digital skills training for individuals, families and community groups, from complete beginners to those seeking more advanced skills.
The programme, at a glance
A structured journey, not a one-off session
Every figure below comes straight from the programme itself — nothing more, nothing invented.
100+
families supported through digital awareness sessions and one-to-one support.
85%
of participants reported feeling more confident using digital devices and online services after completing the programme.
70%
of learners successfully completed their Beginners digital skills training and received a Certificate of Completion.
210+
families supported to access welfare services through the welfare and Government household support scheme HSF by Forum Central.
Project report · Feb 2026
Connecting and Protecting Communities
Co-producing a toolkit for tackling misinformation and disinformation — read the full project report behind this programme.
- Increase confidence using technology
- Reduce social isolation
- Access learning & development
- Access essential online services
- Communicate with friends & family
- Become more independent
- Improve employability skills
- Stay safer online
- Participate more fully in community
What we offer
10-week digital skills training programmes
Each programme runs over 10 weeks with hands-on activities, guided practice and personalised support — plus access to Learn My Way and an Afrikindness Digital Skills Certificate on completion.
Training
Beginner Digital Skills
Our beginner sessions are suitable for people with little or no experience of using digital devices.
Participants can learn how to:
- Introduction to Digital Devices (laptops, smartphones, tablets)
- Use a keyboard, mouse and touchscreen
- Connect to Wi-Fi and internet basics
- Create and manage an email account
- Search for information online
- Complete online forms
No previous digital experience is required. Our trainers provide patient, step-by-step guidance in a friendly and supportive environment. Participants will also complete the Learn My Way modules and undertake a final assessment to receive an Afrikindness Digital Skills Certificate of Completion in recognition of their achievement.
Training
Intermediate Digital Skills
Our intermediate training is suitable for people who already have some basic digital knowledge but would like to improve their confidence and independence. Participants must have covered all topics in Beginners Module.
Participants can learn how to:
- Write and format documents
- Organise files and folders
- Use email more effectively
- Download and upload documents
- Use cloud-based platforms & Cloud Storage (Google Drive, OneDrive)
- Video Calls and Virtual Meetings (Zoom, Teams)
Participants must have completed the Learn My Way modules and will undertake a final assessment to receive an Afrikindness Digital Skills Certificate of Completion in recognition of their achievement.
Training
Advanced Digital Skills
Our advanced sessions help participants develop skills for employment, volunteering, education, business and professional development.
Training may include:
- Spreadsheets and Basic Data Handling (Excel/Sheets/Forms)
- Document creation using Microsoft Word, and PowerPoint
- Online collaboration tools – google docs
- Introduction to photo and video editing
- Digital communication and presentation skills
- Compressing files, Understanding cloud, how mobile Apps works and how to back-up data.
Training can be adapted to meet the needs of community organisations, employers, schools, charities and specific participant groups
Recognition
Afrikindness Digital Skills Certificate
Complete any 10-week programme and receive a certificate recognising your commitment and newly acquired skills — plus ongoing access to Learn My Way.
Beyond the classroom
Other support services
Practical help doesn’t stop at the end of a course.
Self-paced
Learn My Way
Free online learning platform to build digital skills at your own pace, with our guidance to get started.
Organisations
Training for organisations
Tailored digital inclusion training for charities, schools, refugee groups, parent groups and more.
Resources
Free factsheets
Easy-to-understand guides in English and Arabic — passwords, scams, safe browsing, AI and more.
Helpline
Digital support helpline
Help with a basic digital task, registering for training, or setting up email. Mon–Fri, 12pm–3pm.
Devices
Access to digital devices
Via the National Device Bank, eligible individuals and families may access laptops, tablets and phones.
In their words
What our participants say
Every figure below comes straight from the programme itself — nothing more, nothing invented.
“The trainer was patient and explained everything in a simple way. I feel more confident and less dependent on other people.”
I learned how to stay safe online and identify suspicious messages. This has made a big difference to me.
The course helped me create my CV and apply for opportunities online. Receiving my certificate also gave me a sense of achievement.
Certificate of completion
A moment of real achievement
Participants who successfully complete any of our 10-week programmes receive an Afrikindness Digital Skills Certificate, recognising their commitment, progress and newly acquired digital skills — with continued access to Learn My Way to keep building beyond the classroom.
Recognised in our communities
Awards & funding behind this work
This programme is backed by real funders who believe in it — proof this isn’t just a good idea, it’s a resourced, growing commitment to Leeds’ communities, expanding to Bradford communities.
Check out our awards in communities and reach out to us directly — if you’d like Afrikindness to bring bespoke digital support and training to your community, we’ll ensure parents learn in their own safe space, free of barriers.
Grant · July 2025
Leeds Community Foundation
Afrikindness receives Leeds Community Foundation grant to tackle digital exclusion
Funding to deliver a 3‑year Digital Inclusion Programme for digitally excluded and isolated parents across LS7, LS8 & LS9 — led by Vivian Agbi, in partnership with Leeds African Community Trust and 100% Digital Leeds.
Read the announcement →
Community grant · Sept 2025
Tesco Stronger Starts
Afrikindness wins Tesco Stronger Starts grant to support families in Leeds
Our “Nourish and Empower” project — voted third by shoppers across Leeds stores — used this grant to fund food vouchers alongside a digital skills workshop delivered with 100% Digital Leeds.
Read the announcement →
How you can support us
Volunteer, partner, or stay in the loop
Volunteer with us
No tech-expert badge required — just patience and reliability.
- Support learners during training
- Help with laptops & smartphones
- Assist with Learn My Way courses
Partner with us
We welcome organisations who share our commitment to ending digital exclusion.
- Refer participants or provide venues
- Sponsor training or donate equipment
- Fund community programmes
We are also recognised by
Latest from the Digital Inclusion Project
News & updates
Pulled from our Digital Inclusion news category — this list grows automatically as new posts are published.
Good to know
Frequently asked questions
Some of our community training programmes are provided free of charge through funding and partnerships. Bespoke training for organisations may have an associated cost.
Not always. Devices may be available during some sessions. Please confirm this when registering.
Yes. Our beginner programme is designed for people with little or no digital experience.
Participants who complete the required sessions in our structured 10-week programme will receive a certificate.
Some sessions may be delivered online, while others are delivered in person.
Yes. We can discuss a tailored programme based on the needs of your organisation and participants.
Limited one-to-one support may be available depending on staff, volunteer capacity and funding.
Meet the team
The people behind the training
Every figure below comes straight from the programme itself — nothing more, nothing invented.
Amrjit Matharu
Digital Inclusion Lead & Trainer
A semi-retired software engineer with over 30 years' experience in banking, having worked on large-scale projects with engineering teams across the globe. Outside of work he enjoys sport, photography, gaming and the latest gadgets.
Vivian Agbi
Community Digital & Welfare Lead
a dedicated community development and environmental professional with a Master’s degree in Environmental Management. She leads on community welfare, connecting participants with wider support alongside their digital skills journey.
Agla Fadeel
Community Digital Coach
studied Business and Tourism Management. Having completed the Afrikindness Digital Inclusion Training, she now serves as a Community Digital Coach, helping individuals develop essential digital skills and confidence to access online services safely and effectively.
Take your next step
Whoever you are, we'll meet you where you're at.
This programme is backed by real funders who believe in it — proof this isn’t just a good idea, it’s a resourced, growing commitment to Leeds’ communities.
